Business Details
21 Years
experience
Trusted Senior Living Communities in West Bend, Wisconsin
Founded in 2005 by Susan and David Polster, Ivy Manor Of West Bend has been dedicated to providing compassionate senior care in a home-like environment. Our family-owned business operates three state-of-the-art facilities in West Bend, Wisconsin, specializing in assisted living, memory care, and respite services. With 24/7 qualified staff, we address residents' physical, medical, and social needs while fostering independence and dignity. Our programs include daily activities, exercise classes, and personalized care plans tailored to individual preferences. We prioritize creating a warm, secure atmosphere that feels like home while offering convenient access to local amenities.Over 15 years of experience in elder care have solidified our commitment to quality of life improvements through holistic wellness approaches. Our team receives specialized training to support individuals with dementia and Alzheimer's, ensuring safety and engagement. We maintain transparent communication with families, providing regular updates and support throughout their loved ones' stay. Our facilities feature private and semi-private accommodations with modern amenities designed for comfort and accessibility. Community spaces include riverfront patios, activity rooms, and dining areas that encourage social interaction while respecting personal privacy.
Services
Assisted Living
Memory Care
Respite Care
Dementia Support
24/7 Personal Care
Activity Programs
Nutritional Services
Social Engagement
End-of-Life Care
Family Support
Details
- Year established: 2005
Highlights and features
- Family-owned operation with personalized care focus since 2005
- 24/7 trained staff specializing in dementia and Alzheimer's care
- Three state-of-the-art facilities with riverfront amenities
- Customized wellness programs addressing physical and social needs
- Secure memory care unit with specialized activity programming
What people say
Warm home-like setting
Dedicated 24 hour staff
Variety of activities
Strong family support
Secure memory unit
Services
Assisted Living
Our assisted living communities provide personalized support for seniors aged 55+ needing help with daily activities. Services include medication management, meal preparation, and mobility assistance while maintaining residents' independence. Each facility offers private accommodations and communal spaces designed for social engagement and comfort.
Memory Care
Specialized memory care units offer secure environments for individuals with Alzheimer's and dementia. Trained staff implement structured routines and cognitive stimulation activities to reduce confusion while ensuring safety. Programs focus on preserving remaining abilities and creating moments of clarity through personalized engagement strategies.
Respite Care
Short-term respite care provides relief for family caregivers while maintaining continuity of care for residents. Our facilities offer the same comprehensive services as permanent placements with flexible durations ranging from days to weeks based on family needs and availability.
24/7 Personal Care
Trained caregivers provide continuous assistance with bathing, dressing, medication administration, and mobility needs. Staff-to-resident ratios ensure timely response to emergencies while maintaining dignity and personalized attention throughout each resident's daily routine.
Activity Programs
Daily scheduled activities include exercise classes, musical performances, arts and crafts, and card games tailored to residents' interests. Specialized memory-enhancing programs incorporate sensory stimulation and reminiscence therapy to improve quality of life for cognitively impaired individuals.
People
Susan Polster
Co-Founder
Co-founded Ivy Manor Of West Bend in 2005 with extensive healthcare administration experience. Oversees facility operations and care standards implementation across all three West Bend locations while maintaining hands-on involvement in resident family relations.
David Polster
Co-Founder
Co-founder with 20+ years in elder care services. Directs facility development and staff training programs, focusing on creating innovative memory care solutions and maintaining the organization's family-centric values since its 2005 establishment.
Questions
What assisted living services do you provide?
We offer medication management, personal care assistance, meal preparation, housekeeping, transportation, and social activities in a home-like environment for seniors needing daily support.
Do you have specialized dementia care?
Yes, our secure memory care unit features trained staff, structured routines, and cognitive stimulation activities specifically designed for residents with Alzheimer's and dementia.
Are short-term stays available?
We offer respite care with flexible durations from days to weeks, providing temporary support for family caregivers while maintaining resident care continuity.
What safety features do you have?
Our facilities include emergency call systems, secure memory care units, staffed 24/7, and safety-focused room designs to prevent falls and ensure resident well-being.
How do you handle medical needs?
Trained staff administer medications, coordinate with healthcare providers, and monitor residents' health status while providing assistance with mobility and daily living activities.
What recreational activities are offered?
Daily programs include exercise classes, musical entertainment, arts and crafts, card games, and outdoor patio access with riverfront views for residents' enjoyment.
