Business Details
Open 24/7
always available
Trusted Assisted Living in Rochester, NY
At Heather Heights, we are dedicated to providing personalized senior care in a warm, welcoming environment. Our community is designed to help seniors feel at home while receiving the care they need, all within a vibrant, close-knit setting. We offer a range of care options, including Assisted Living, Enhanced Care, and Memory Care, ensuring residents can age in place even as their health needs evolve. Our team of licensed nursing professionals is on-site to address medical needs promptly, and our dedicated recreation department fosters social engagement through round-the-clock activities. With over 44 years of experience, we guide families through the transition to senior living, prioritizing honesty, integrity, and respect.Our amenities, including homestyle dining, an ice cream parlor, and a theater, enhance residents' quality of life. We are committed to creating a supportive environment where residents thrive and families find peace of mind. Our family-operated business emphasizes exceptional customer service, regular staff training, and quarterly feedback to ensure continuous improvement. Heather Heights is more than a facilityit is a community where every resident's voice is heard and valued.
Services
Assisted Living
Enhanced Care
Memory Care
Respite Care
Homestyle Dining
Social Activities
Medical Support
Floor Plans
Concierge Services
Transportation
Highlights and features
- We offer on-site licensed nursing professionals for immediate medical care.
- Our 44 years of experience guide families through senior living transitions.
- Enhanced Care allows residents to age in place with evolving health needs.
- Daily social activities combat isolation and foster community connections.
- Family-operated business prioritizing personalized care and staff excellence.
What people say
Staff is super friendly
Tasty food
Comfortable home
Excellent care
Welcoming environment
Services
Assisted Living
Our Assisted Living services support seniors in maintaining independence while receiving daily living assistance. Residents enjoy personalized care plans, social engagement opportunities, and access to 24/7 on-site nursing professionals. This service ensures a secure, homelike environment with amenities like homestyle dining and recreational activities.
Memory Care
Specialized Memory Care services address Alzheimers and dementia needs in a secure setting. Our trained staff provides tailored activities to enhance cognitive function, while ensuring safety and comfort. Residents benefit from structured routines, personalized care plans, and a supportive community designed to reduce confusion and promote well-being.
Enhanced Care
Enhanced Care offers higher medical attention for residents with evolving health needs. This service includes individualized care plans, on-site licensed nurses, and access to telemedicine consultations. It allows residents to remain in a familiar environment while receiving comprehensive support for chronic conditions or mobility challenges.
Respite Care
Respite Care provides temporary senior living solutions for short-term needs. This service includes all-inclusive amenities, medical support, and social activities, offering relief for caregivers while ensuring residents receive quality care in a safe, engaging environment.
Homestyle Dining
Our Homestyle Dining service offers three daily meals prepared by a certified dietician, focusing on nutrition and taste. Residents enjoy chef-prepared lunches, menu customization, and a welcoming dining atmosphere, promoting healthy eating habits and social interaction among residents.
People
Patricia Apple
Admissions Coordinator
Patricia Apple assists families with admissions, offering expertise in senior healthcare needs. Her compassionate approach and responsiveness ease transitions into Heather Heights, ensuring personalized care and support for residents and their loved ones.
Dr. Howd
Medical Director
Dr. Howd of UR Medicine Geriatrics Group provides hands-on oversight, specializing in geriatric medicine. He offers telemedicine services, ensuring residents receive timely medical care without leaving the community, enhancing health outcomes through specialized expertise.
Joann Kulniszewski
Director of Quality Assurance
Joann Kulniszewski leads quality assurance efforts, promoting resident well-being through expert oversight. Her team ensures high standards of care, focusing on personalized care plans and continuous improvement in resident outcomes.
Questions
What senior care options are available at Heather Heights?
Heather Heights offers Assisted Living, Enhanced Care, Memory Care, and Respite Care, all tailored to individual needs with on-site medical support.
Are meals included in the care plans?
Yes, three homestyle meals daily are provided, approved by a certified dietician, with menu customization available to meet dietary preferences.
Can residents keep their personal physicians?
Residents may continue care with their own physicians or opt for our Medical Director, Dr. Howd, who offers telemedicine services.
What social activities are offered?
Daily activities include live entertainment, movie nights, scenic bus rides, and themed events like football game tailgates to foster community engagement.
Is transportation provided for medical appointments?
Yes, scheduled medical transportation is available for residents' convenience and accessibility to healthcare services.
How does Heather Heights ensure resident safety?
Licensed nursing professionals are on-site 24/7, and secure environments with emergency response systems ensure prompt care and resident well-being.
