Business Details
43 Years
experience
Emergency
services
Senior Living Community in Hilton, NY
Hilton East Assisted Living Community has been locally owned and operated for over 40 years, allowing us to adapt to the evolving needs of our residents. Our mission is to provide quality personalized care in an environment that fosters caring independence. We offer fully-furnished rooms and a comprehensive activities program designed to meet the diverse interests of our community. Our dining room serves three restaurant-style meals daily, and we provide essential services such as medication management, transportation to medical appointments, and assistance with daily living. Our dedicated staff, including a Wellness Director and on-site administrators, ensures each resident receives tailored care.The facility features a warm, inviting atmosphere with amenities like a beauty/barber shop, landscaped courtyard, and recreational spaces. With over 200 residents, we are one of the largest assisted living communities in Monroe County, maintaining strong partnerships with local hospitals and healthcare providers. Our commitment to personalized care is reflected in our resident satisfaction surveys, with over 94% recommending us to others. We pride ourselves on creating a family-like environment where residents enjoy both independence and community. Our team works closely with families to ensure their loved ones receive compassionate, reliable care that prioritizes dignity and quality of life.
Services
Assisted Living
Medication Management
Transportation Services
Dining Programs
Recreational Activities
Details
- Year established: 1983
Highlights and features
- Family-owned and operated for over 40 years with deep local expertise
- Personalized care plans tailored to individual resident needs
- 24-hour professional staff with emergency response systems
- On-site amenities including dining, recreation, and wellness programs
- 94% resident recommendation rate based on satisfaction surveys
What people say
Best place ever
Staff took great care
Found a second family
Peace of mind
Beautiful facility
Services
Assisted Living
Our assisted living program provides personalized support for daily living activities while maintaining residents' independence. Services include medication management, bathing assistance, and mobility support. The program adapts to individual needs through regular assessments and customized care plans.
Dining Services
Three chef-prepared meals daily follow restaurant-style service with dietary customization options. Our certified food safety program ensures quality nutrition while accommodating special dietary requirements through collaboration with certified dietitians.
Recreational Activities
The seven-step wellness program addresses physical, intellectual, and social needs through organized events. Activities include crafts, worship services, movie nights, and outdoor courtyard gatherings that promote community engagement and mental stimulation.
Transportation Services
We coordinate transportation to medical appointments and recreational activities within our service area. Our staff ensures safe, timely travel while maintaining residents' independence and access to essential services.
24-Hour Support
Professional staff provides continuous support with emergency response systems in every room. Our 24-hour care program includes medication distribution, nighttime assistance, and immediate response to resident needs at any hour.
People
Jamie Baldwin
Administrator
With over 20 years in senior care administration, Jamie leads our team in maintaining high-quality standards while ensuring residents receive personalized attention through regular facility assessments and staff development programs.
Shantee Johnson
ALP Director, RN
As our registered nurse director, Shantee oversees medication management programs and coordinates clinical care services while maintaining compliance with healthcare regulations through regular staff training and resident health monitoring.
Jessica Wegman
Owner Representative
Jessica represents the ownership team in ensuring operational excellence, focusing on facility improvements and community partnerships that enhance resident quality of life through strategic planning and resource allocation.
Rose McAvoy
Food Service Director
Rose leads our dining program with a focus on culinary excellence and nutrition, managing meal preparation that balances resident preferences with dietary requirements through collaboration with certified food safety professionals.
Tracy Crooks
Recreation Director
Tracy develops our award-winning wellness programs that address all aspects of resident well-being through diverse activities that promote social engagement, mental stimulation, and physical health.
Questions
What assisted living services do you offer?
We provide medication management, daily living assistance, 24-hour staff support, wellness programs, and transportation to medical appointments.
Are meals included in the residency fee?
Yes, three restaurant-style meals daily are included, with dietary options available through our certified food safety program.
What recreational activities are available?
Our seven-step wellness program includes social events, crafts, worship services, movie nights, and outdoor courtyard activities.
Is transportation provided for residents?
We coordinate transportation to medical appointments and recreational activities within our service area.
What makes Hilton East unique?
Our family-owned operation, personalized care approach, and 94% resident recommendation rate distinguish us from other facilities.